+91 97901 47080 [email protected]
+91 97901 47080 [email protected]

Terms and Conditions

Welcome to Gabrial Travels! By using our website (https://gabrialtravels.com) and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding.

1. Introduction

These Terms and Conditions govern your use of Gabrial Travels services, including tour bookings, travel packages, and other offerings. By accessing or using our website, you agree to these terms, which may be updated periodically.

2. Definitions

  • “Company” refers to Gabrial Travels.
  • “Customer,” “User,” “You” refers to any individual using our services.
  • “Services” include all tour packages, bookings, and travel-related offerings provided by Gabrial Travels.
  • “Third-party partners” refer to external service providers such as hotels, airlines, and transport companies.

3. Booking & Payments

3.1 Reservation Process

  • Customers can book travel packages through our website, phone, or email.
  • Full payment or an advance deposit is required to confirm bookings.

3.2 Payment Methods

  • We accept online payments through secure gateways (credit/debit cards, net banking, UPI, etc.).
  • Cash and direct bank transfers are also accepted.

3.3 Pricing Policy

  • Prices are subject to change based on currency fluctuations, fuel surcharges, and third-party adjustments.
  • Discounts and promotional offers are applicable only as per the terms specified at the time of booking.

3.4 Cancellations & Refunds

  • Cancellation policies vary based on travel packages. Refund eligibility depends on the time of cancellation before the travel date.
  • Processing fees may be deducted from refunds.

4. User Responsibilities

  • You must provide accurate and complete personal details during booking.
  • Ensure passport and visa validity (if required) before booking international tours.
  • Any misconduct, illegal activity, or violation of these Terms can result in service cancellation without refund.

5. Travel Policies

5.1 Changes to Itinerary

  • We reserve the right to modify itineraries due to unforeseen circumstances (e.g., weather conditions, political disturbances, airline schedule changes).

5.2 Liability Disclaimer

  • Gabrial Travels is not responsible for losses due to force majeure events (natural disasters, pandemics, government restrictions, etc.).
  • Any additional costs incurred due to unforeseen changes are to be borne by the customer.

5.3 Travel Insurance

  • We strongly recommend obtaining travel insurance to cover trip cancellations, medical emergencies, and baggage loss.

6. Third-Party Services

  • We collaborate with hotels, airlines, transport providers, and activity operators. Their terms and conditions apply separately.
  • Gabrial Travels is not liable for service failures by third-party providers but will assist in resolving disputes.

7. Intellectual Property

  • All website content, including text, graphics, logos, and images, is the property of Gabrial Travels and protected by copyright laws.
  • Unauthorized use, reproduction, or distribution of our content is prohibited.

8. Data Protection & Privacy

  • We collect and store personal data as outlined in our Privacy Policy.
  • Customer information is used solely for booking purposes and marketing (with consent).

9. Termination of Services

  • We reserve the right to terminate or suspend services if a customer violates our Terms.
  • Refund eligibility will be determined on a case-by-case basis.

10. Dispute Resolution

  • Any disputes arising from these Terms shall be governed by the laws of Tamil Nadu, India.
  • Disputes must first be resolved through mediation. If unresolved, they will be subject to legal proceedings in the jurisdiction of Nagercoil, Tamil Nadu.

11. Amendments to Terms

  • We may update these Terms periodically without prior notice.
  • Continued use of our website and services constitutes acceptance of the updated Terms.

12. Contact Information

For queries regarding these Terms, contact us:

Gabrial Travels
Website: https://gabrialtravels.com
Email: [email protected]
Phone: +91 97901 47080
Address: Thengamputhur, Nagercoil, Tamil Nadu – 629602

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